Shipping Methods

Pieces from inventory will typically ship within 1 - 3 business days. 

Customised or made to order pieces will ship in line with timings discussed/advised with each piece - typically 2 - 4 weeks.

Collection option available.

Returns

No returns accepted or refunds given.

Rachel Henry Millinery is not liable for any damage to goods occurring while in transit. 

Faulty goods to be advised within 48 hours of delivery/collection via the CONTACT section above.

International Shipping

International shipping is charged at a flat rate of A$50 per order. 

Our standard international delivery uses Australia Post and overseas postal services and will take between 7 - 21 days to arrive. 

You may be subject to local taxes, import duties, quotas, permits or other local requirements on your order, and these charges must be paid by the recipient of the parcel. Customs requirements vary from country to country, so we strongly recommend that you research and understand the customs requirements in your own country before you place your order. We will not be liable for any customs or import duties.  

Any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

Rachel Henry Millinery is not liable for any damage to goods occurring while in transit.